Your understanding and cooperation on this is highly appreciated. This would help speed up the investigation process. Kindly include the link of this thread in your message. Follow the on screen instructions from here on. Choose the error message you are getting (or at least, the closest).ģ. This would allow us to handle your concerns directly. Please be reminded that the Microsoft account forum on Microsoft Community will be removed and you will no longer be able to create new threads in this forumī ecause there is a new secure online form to report Microsoft account issues.īased on your issue description, you need to post your questions to our private support (Microsoft Account). I understand that you're unable to access your account and that you cannot remember the account details.
Thank you for providing information regarding your issue. If you didn't receive any security code via the phone number you entered, try again or try a different number. If your code doesn't work, make sure you enter exactly the series number in the message, rather than the header series.I realize the importance of your concern. Step 8: You will see a Verify button next to an unverified alias. Click Verify and follow the on-screen instructions to verify your account.
Enter it into the Code box and click Verify. Step 7: A message with a confirmation code will be sent to your email address or phone number.
Enter it into the box in the middle of the page and click Send code. Step 6: Depending on what you choose, you might be asked to enter your full secondary email address or the last 4 digits of phone number. You can select either Email "your alternate email address" or Text "your phone number". Step 5: Select a method to verify your identity. Step 4: Click Manage your sign-in email or phone number. Step 2: Click your profile icon in the upper-right corner and select View account. For tips about receiving and using verification codes, please see Troubleshooting verification code issues. If you’d like to reset your password but the verification code didn’t arrive, see When you can’t sign in to your Microsoft account. Follow these steps below to verify your Outlook account. Before we start into how to manage your security info, lets make sure we’ve successfully sent your verification code.
When you register a Microsoft account or add an email address to your account, you will need to verify that address.
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